pickdrone

Thank you for choosing us. We’re dedicated to providing our customers with efficient shipping options that meet your needs. Our Shipping Policy details important information related to our shipping processes, and we encourage you to read it thoroughly.

  1. Shipping Methods:
    • We offer multiple shipping methods for your convenience. The available options and estimated delivery times will be displayed at checkout, allowing you to select the best method for your needs.
  2. Processing Time:
    • All orders are subject to a processing time of 1-3 business days before they are dispatched. This is separate from the shipping time and is essential for packaging and preparing your order.
  3. Estimated Delivery Times:
    • Shipping times vary based on the method you select during checkout. Please note that the provided time frame is an estimate and not a guarantee. Delays can occur due to factors beyond our control, such as adverse weather conditions, customs inspections, or carrier-related issues.
  4. Tracking Your Order:
    • Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this number on the carrier’s website to monitor your package’s progress.
  5. Shipping Costs:
    • Shipping fees are determined by the weight of your order, the destination, and the shipping method chosen. All shipping costs will be displayed at checkout before you finalize your order.
  6. International Shipping:
    • If we offer international shipping, please be aware that customs duties and taxes may apply upon arrival, which are not included in our shipping rates and are the customer’s responsibility.
  7. Undeliverable Packages:
    • If a package is returned to us due to an incorrect address or multiple failed delivery attempts, the customer will be responsible for the re-shipping costs.
  8. Questions & Concerns:
    • If you have any questions or need clarification about our Shipping Policy, please contact our Customer Service team.

We strive to provide a seamless shopping experience, and your satisfaction is our top priority. Thank you for trusting us with your purchase.